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Frequently Asked Questions

Everything you need to know about V-Net Online Cafe. Can't find your answer? We're a WhatsApp message away.

Services
What services does V-Net Online Cafe offer?

We offer a wide range of academic support services for FUOtuoke students including: Course Registration (₦2,000), Remita/RRR Generation (₦2,000), Assignment & Coursework Writing (₦2,500), Handout Summaries (₦4,500), CV Writing (₦4,000), Typing Services (₦400/page), Project Writing (₦70,500), Seminar Papers (₦20,500), SPSS Data Analysis (₦15,500), and Plagiarism Check & Reduction (₦3,000).

Which services require WhatsApp, and which are handled by email?

Email/Dashboard services (ordered through your account): Course Registration, Remita/RRR, Assignment Writing, Handout Summary, CV Writing, Typing.

WhatsApp-only services (due to complex back-and-forth requirements): Project & Research Writing, Seminar Paper Writing, SPSS Data Analysis, Plagiarism Check & Reduction. For these, tap the service card and you'll be directed to WhatsApp with a pre-filled message.

Is my personal information and academic work kept private?

Absolutely. We treat all student data with strict confidentiality. Your academic work, login credentials, and personal information are never shared with third parties. Our platform uses JWT-authenticated sessions and SHA-256 password hashing to protect your account.

Do I need to be a FUOtuoke student to use V-Net?

Our services are primarily designed for Federal University Otuoke students. Some services (like CV writing and typing) are available to anyone, but portal-related services (course registration, RRR, result checking) are specific to FUOtuoke's systems.

Payment
How do I pay for a service?

Payment is made via Moniepoint bank transfer:

Account Number: 9035166255
Account Name: Victor Okeke
Bank: Moniepoint MFB

After transferring, take a screenshot of the transaction confirmation and upload it as a receipt in your dashboard. Our team verifies it and begins your order.

How long does payment verification take?

Payment receipts are typically verified within 15–30 minutes during business hours. Once confirmed, you'll receive an email notification and your order status will update in your dashboard automatically.

What if I paid but my receipt was rejected?

Don't worry — contact us immediately via WhatsApp (07040159835) or email us at victorokeke5674@gmail.com with your order reference and transaction details. We will resolve it promptly.

Do you offer discounts or referral rewards?

Yes! We have a referral program: when you share your unique referral code with a friend and they sign up using it, both of you get 5% off your next order. Your referral code is visible in your profile after signing up at vnetonlinecafe.pages.dev.

Orders & Tracking
How do I place an order?

1. Create a free account or sign in
2. Go to Services in your dashboard
3. Select the service you need and fill in the details
4. Submit your order and proceed to payment
5. Transfer via Moniepoint and upload your receipt
6. Wait for confirmation — your work begins immediately after payment is verified.

How do I track my order?

All orders are tracked in your student dashboard under "My Profile → Order History". Each order shows a progress bar with four stages: Pending → Confirmed → In Progress → Completed. You'll also receive an email notification at each major status change.

Can I cancel an order after submitting?

Orders can be cancelled before payment is confirmed. Once payment is verified and work has begun, cancellation may not be possible for orders that require significant work (e.g. project writing). Contact us immediately via WhatsApp if you need to make changes.

How quickly will my course be registered?

Course registration is typically completed within 2–4 hours during business hours, same day for orders received before 4 PM. During peak registration periods, we handle orders as fast as possible and will notify you of any delays.

Account
Is creating an account free?

Yes, creating an account on V-Net Online Cafe is completely free. You only pay for the specific services you order. There are no subscription fees or hidden charges.

I forgot my password. How do I reset it?

Go to the Reset Password page and enter your registered email address. We'll send you a secure reset link valid for 1 hour. Click the link in your email to set a new password. No OTP codes — just a clean, simple link.

Why was I logged out automatically?

For your security, sessions expire automatically after 1 hour of inactivity. You'll see a warning at 55 minutes. Simply sign back in to continue — your order history and profile are always saved.

Delivery
How is completed work delivered to me?

Most deliveries are made via email — your completed document, registered courses confirmation, or output is sent directly to your registered email address. You'll also receive an in-app notification when your order is marked complete.

What file formats do you deliver work in?

By default, written work (assignments, summaries, project chapters, CVs) is delivered as Word (.docx) and/or PDF. If you need a specific format, mention it in the order notes and we'll accommodate you.

What is the turnaround time for different services?

Same day (2–4 hours): Course Registration, Remita/RRR, Typing, Plagiarism Check

1–2 days: Assignment & Coursework, Handout Summary, CV Writing/Formatting

3–7 days: Seminar Papers, SPSS Data Analysis (depending on complexity)

1–3 weeks: Project & Research Writing (full chapters)

All timelines are estimates and depend on order complexity. We'll communicate clearly if more time is needed.

Still have questions?

Our team is available daily to answer any questions you have about our services, pricing, or platform.