Legal

Privacy Policy

Last updated: June 2026 · Effective immediately

    V-Net Online Cafe does not require you to create an account. We do not use tracking cookies, advertising networks, or analytics platforms. This policy explains the limited data we collect solely to process your service requests.
  

1. Who We Are

V-Net Online Cafe is a campus service provider operating at Federal University Otuoke (FUOtuoke), Bayelsa State, Nigeria. We provide school fees and other payment assistance, academic report and document preparation, online registration and portal assistance, printing, and related academic support services to students.

Contact: WhatsApp · vnetonlinecafe.pages.dev

2. Information We Collect

We collect only what is necessary to process your service request:

Service details — the description of what you need done
WhatsApp phone number — to contact you about your order
Uploaded files — documents or images you attach to your order (optional)
Payment records — the Paystack transaction reference, amount, status and date for your order (we never receive your card details)
Reference number — automatically generated for order tracking

We do not collect: names, email addresses, NIN, BVN, bank account or card details (payments are handled by Paystack), or any information beyond what you explicitly provide in your order.

3. How We Use Your Information

To process and fulfil your service request
To communicate order updates via WhatsApp
To allow you to track your order using your reference number

We do not use your information for marketing, profiling, or any purpose beyond completing your request.

4. Data Sharing

We do not sell, rent, or share your personal data with third parties except:

WhatsApp — when you initiate a WhatsApp conversation with us, your use is governed by WhatsApp's Privacy Policy.

5. Data Retention

Order records — retained for up to 12 months to handle disputes or follow-up requests, then deleted.
Uploaded files — deleted within 30 days of order completion.
Payment records — retained for accounting and dispute purposes as required by law.

6. Your Rights

You have the right to:

Access — request a copy of data we hold about your order (via reference number)
Deletion — request deletion of your order data at any time
Correction — request correction of inaccurate information

To exercise these rights, contact us on WhatsApp with your order reference number.

7. Children's Privacy

Our services are intended for university students (18 years and above). We do not knowingly collect data from persons under 18.

8. Changes to This Policy

If we make material changes to this policy, we will update the "Last updated" date above and post an announcement on the website. Continued use of our services after changes constitutes acceptance.

9. Contact

For privacy questions or data requests: Message us on WhatsApp